All district and school office communication will be sent via ParentSquare to your personal device by email, phone call, text message, and/or app push notification - depending on your personal settings.  Emails will be sent by "Keeneyville School District 20 via ParentSquare <donotreply@parentsquare.com>."  

Starting in January 2025, ParentSquare will also serve as a two-way communication platform, allowing direct messaging between teachers and parents/guardians. 

Please note that in addition to using posts and direct messaging in ParentSquare, staff will continue using platforms such as Seesaw, Google Classroom, and the Remind App to communicate with parents/guardians. The district will continue using Skyward for scheduling, grades, registration, and more.

Parents/guardians and staff are automatically added to ParentSquare via Skyward. 

The next step is that you will receive an invitation message to activate (register) your ParentSquare account.  

You can select the "activate my account" link in your invitation message from the district.  Or, you can click the link at the bottom of any ParentSquare email to activate their account.  You may also register directly through the ParentSquare app or your browser at https://www.parentsquare.com/signin using the email address provided to the district.

If you need help, please select the "?" at the top right hand corner of your browser screen when in ParentSquare.  To access help on your app, select "account" from the menu on the top left.  You may also call your school office at any time for assistance.

We encourage you to customize your ParentSquare experience to fit your needs. After activating your account, you will be able to set your account preferences for how and when you receive messages, as well as select the language that you would like to use in the platform and for your messages.  

Take a few minutes to set up your user account by selecting "My Account" in the drop-down menu under your name in the right hand corner of your browser screen, or click on the menu on the top left corner of your mobile app screen and select "Account."

For step-by-step instructions, select one of the topics below: 

• How to Manage Account Settings
• Overview of Notification Settings
• Overview of Language Settings
• How to Change or Reset Password

If you need help, please select the "?" at the top right hand corner of your browser screen when in ParentSquare.  To access help on your app, select "account" from the menu on the top left.  You may also call your school office at any time for assistance.

If you haven't already downloaded the ParentSquare app, we would recommend that you to do so, as it is the best way to stay connected with our district and your child's school! 

To learn more about the app view this brief video: ParentSquare App Video for Parents (ENGLISH / SPANISH)

A few of the things you can do on the app:

• View & Respond to Posts - stay current with news and happenings in the district and school, respond or ask a question by submitting a comment (which will remain private between you and the post author)
• Events - view the district and school calendars and save events directly to your phone
• Photos - easily view and download school photos
• Participate - volunteer for events, sign-up to bring an item or attend parent teacher conferences, or fill out a form

If you are viewing this message on your phone, click on a link below to download the app. If you are viewing on your computer, use your phone camera to hover over the QR image to download the app.

The ParentSquare Help Center provides a wide range of help articles, tutorial videos, tip sheets, live and on demand webinars and much, much more!  If you are ever stuck and need assistance when you are in the ParentSquare platform, click on the "?" at the top right of your screen and select "help articles."  

If you are unable to find what you need, you can chat, email, or call the ParentSquare team for personal and prompt assistance.

If you need help with something related to Keeneyville School District 20, you can submit a "contact us" form, email info@esd20.org, or call your school or the district office.