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Frequently Asked Questions (FAQs)

The health and safety of District 20 students, families and staff remains a priority for us.  Return to School looks very different this year as we work to meet state and local guidelines and keep your child safe during the pandemic.  We recognize that there are many new practices for all of us, and we will be working with our students and staff to ease that transition back to in-person learning.  Signs will be posted throughout school buildings, reminding everyone of our new requirements.  Teachers will also spend time instructing students on these new school norms. 

The District's health and safety procedures and practices are based on Centers for Disease Control and Prevention (CDC), Illinois Department of Public Health (IDPH), Illinois State Board of Education (ISBE), and DuPage County Health Department (DCHD) current guidelines.  We will update information as we receive new or different information from these agencies.

We ask that our staff, students, families, and community members adhere to these guidelines as we all do our part to stay healthy.  We will get through this challenging time together.

If you have questions or concerns that are not addressed in the FAQs below, please submit your question to or contact your school office.

Health & Safety

COVID-19 Symptoms, Testing + Quarantine

We will follow state and local guidelines and decision tree in determining whether an individual should be excluded from school.


updated 10/28/2020

First page of the PDF file: IDPH-COVID19-Exclusion-Decison-Tree10-27-2020p1
First page of the PDF file: IDPH-COVID19-Exclusion-Decison-Tree10-27-2020p2

Teaching & Learning


Please also visit ESD20 Technology Tutorials to help Students and Families with getting started!

If you are experiencing problems with Google Classroom, Zoom, or Seesaw, please contact your teacher directly.  Please note that s/he may be teaching a class when you call or email, but s/he will respond to you as soon as possible.  For immediate help, please contact your school office.

For all other technology-related questions, please send an email to